Brisbane Website Solutions

Frequently Asked Questions

WEB DESIGN FREQUENTLY ASKED QUESTIONS

These are some of our most frequently asked and answered Web Design questions.

How much does your company charge to build a website?

There isn’t a single answer to this question. A website build is quoted based on the requirements of an individual business. Every website is specific & requires many different components. We design & develop unique websites specifically for your individual business. We’ll ask many questions, evaluate your requirements, and provide you with a price quote based on that particular assessment. Our smallest package starts at $999+GST.

How long will it take to Build my website?

Our usual timeline is 2-4 weeks to build a website but this depends on the size of the project as individual business requirements are set by each client. Timeframes also depend on how much input you give during the early stages, your feedback, how quick the content is provided to us, all this affects the pace of completion. The functionality & your revisions will also determine the timeline.

Do I have to be in Brisbane to work with you?

No you don’t! We work with clients from all around the world & can communicate by email, telephone calls & video meetings.

Am I able to update the website myself when it’s completed?

Definitely yes! We absolutely love it when our clients take the initiative and begin to control some aspects of their website & learn to update some of the content on their own websites. You will have complete access to the backend of your brand new WordPress website after migration to make easy text updates, photo changes, adding new products & pricing can easily be updated on your own. However, we highly recommend a professional web designer or developer to complete some of the more complex changes & maintenance such as updating plugins, changing design or structure & complex functionality requirements. We can provide tutorial sessions on completion of your website if you are keen on learning how to steer through the backend in order to make simple updates independently.

Do you maintain our site for us?

We can assist in maintaining your website for you, or you can do it yourself with some of the more minor changes. The choice is all up to you. We give on-going support to a lot of our clients but it’s not mandatory & you’ll not be charged a monthly fee. You can get in touch with us as you require changes & updates to your website & we’ll provide an hourly quote based on your requirements.

Do you provide web hosting & domain name registration?

No, we don’t, however, with our assistance during the entire process, you’ll be able to obtain your own website hosting & domain name registration with ease. This will ensure that you will have complete access to your website upon migration and only you will have the keys to it entirely. We will only recommend industry-leading hosting packages to you i.e. SiteGround, & we will complete the migration to your own hosting included in our web design package pricing.

Will my new website be mobile friendly?

Absolutely yes! In this day and age having a mobile friendly website is more important than ever before! We work very hard to make sure your website is responsive on all modern devices & web browsers.

How much input will I have in the web design process?

A lot! Your input & feedback are crucial to the website design & development process. We’ll start with asking you many questions about your requirements, your likes & your wants & we’ll work closely with you in order to develop just the right look and functionality you need from a website.  Additionally, we request you to provide some sample websites before we initiate your project. Remember this is your website & we need your help & direction as to your requirements and your final vision.  We look forward to hearing about your ideas.

Who writes the text & the content for our website?

We do require that you provide all the text & content for your new website. You are the expert on your own business, so it makes sense and is always best if it comes directly from you. However, if you need assistance in this area, we have a talented copywriter on our team who can either help clean up or write original content for your website at an additional cost.

Do you only build WordPress websites or do you also us other platforms?

Yes, well sort of! WordPress is the leading content management system that powers around 40% of the world’s websites. Its massive market share is due to its ease of use & flexibility. From minimalistic & informational, websites that are to the point to more custom websites with specific functionality, we’ve worked on many different websites in countless industries all on WordPress. Having said that, we have not forgotten our roots and can still offer custom HTML websites based on your requirements.

What will happen if I need help on my website down the road?

We’re only a phone call or an email away! We’re here to help as much or as little as you require, & we’ll be here even after the launch of your website. We take pride in building long term business relationships with our clients & we always look forward to the opportunity in working with you on your future projects or growing your website even further. We’ve all been doing this for a while, so we aren’t planning on going anywhere anytime soon.

Is Search Engine Optimisation included in my website build price?

No, the build of your site does not include monthly Search Engine Optimisation (SEO). All the things we add to your website including photos, text & video can be seen by Google but that won’t mean you’ll rank number one.  We do, however, provide top-notch monthly SEO services at a cost with our team of SEO specialists who are ready to assist with all your SEO needs!

Do you work with new & small business?

Yes we do! We work with all types of businesses including startups, new businesses, small businesses, to large corporations. We are excited to work with & guide all new businesses who are passionate about taking the leap into business, growing their online presence and bringing their vision to life.

What does photo sourcing mean?

If need be, we will help you find free stock images from websites such as Pixels & Unsplash. Your help & direction will be needed to source the perfect photos, graphics, images & vectors for your website & your brand as a whole.

How do we begin the process?

Contact us by completing the email contact for below with your website details (new or current project), breakdown of pages, & any website samples to reference or call 07 3040 1234 to speak to someone directly. Upon review, we’ll provide an estimate for the build or schedule another call to discuss it further.

SEO FREQUENTLY ASKED QUESTIONS

These are some of our most frequently asked and answered SEO questions.

What does SEO actually stand for?

As you may already know, SEO means Search Engine Optimisation. But what does that even mean? And what does search engine optimisation involve? In a nutshell, SEO is centred around acquiring search engine website traffic & organic high search result rankings. By organic, we mean without having to pay for website traffic through pay-per-click advertising, among other methods. Within SEO, there are a variety of strategies to fulfil the same goals, some of which are better than others. This could be things like developing website content that focuses on keywords related to your industry or to maintaining a strong presence through many social media platforms. SEO practices & strategies are continually changing in order to remain effective as online search engines endlessly update their algorithms.

How much does SEO really cost?

In order to answer this, our SEO team would require more information about your business and industry. We can tell you this, from our many years of analysing many SEO campaigns, the number one reason why most campaigns fail (this may include yours in the past too), is that the SEO company fails to correctly assess the amount of required work in order to get you a great result & return on investment.

That being said, our packages for SEO range from $299 to over $1999 per month without any contracts.

How long does SEO actually take?

The answer to this question depends greatly on where your website is today, what sort of SEO has already been done previously, and what sort of competition you currently have.

A general rule of thumb would be that most webpages on page two can be brought to the first page within three months. For a new website, you would be looking at closer to six plus months to get decent rankings on the first page with competitive keywords.

During this time, your traffic and leads will increase gradually & regularly, but the real big wins are once you start ranking at the top half of the first search results page.

What is the return on investment on SEO?

Broadly speaking, more than you could imagine. We’ve worked with clients who grew their online sales by 800% in 1 year, which represented a Return on Investment of more than ten times. However, the real value of SEO is that the leads & traffic you get to your business lasts for a long time.

For example, we did the calculations & a Plumber in Brisbane, from a twelve-month custom SEO campaign, could receive over 10 times their capital back in profit over the twelve-month period after the campaign is finished. Yet in the following twelve-months, when they aren’t spending any money on SEO, their return on investment could jump as high as 20 times! This of course depends on which SEO plan they choose as the higher tiers provide the highest return on investment.

Can you get me to number 1 on Google?

Our SEO specialists will get you to the best attainable position for your industry, & inundate your business with brand new organic traffic. From our SEO experience, it’s better to concentrate on ranking your business for the correct keywords than just chasing number one’s. If number one is attainable for the correct terms, then we’ll give it everything we’ve got in order to get you there.

Will my rankings drop if I stop doing SEO?

SEO is a lot like going to the gym. After working out for twelve months straight, you’re going to be in excellent shape, & even if you stop for three months, you’re going to hold up a pretty good build. However, over time your results will start to drop off, & eventually, you’ll need a good tune up.

The same applies to your SEO. Everything we do is permanent & long-term, however, with time, your competition may work out a lot & eventually out-rank you. If this happens to you after your campaign ends, just give our SEO team a call & we will walk you through on how to fix it.

I’ve previously done SEO & it hasn’t worked, what makes you different?

If SEO hasn’t previously worked for you then one of four things has most likely occurred:

You’ve been completely ripped off by a scammer

Sadly there are many in the SEO industry, and if this has previously happened to you, then we are truly sorry. Trying to put a stop to these people is the reason our team is so passionate about SEO.

You were working with a marketing agency or a web designer/developer

SEO can be compared to brain surgery. It’s an extremely detailed and specific skillset that very few people actually possess. Many marketing, web design or graphic design businesses offer ‘SEO’ as one of their services, however, many of them are not experienced in this high precision craft. They may be good at many things, but in reality, you probably wouldn’t want your logo designer doing your business’ SEO.

Your previous SEO company probably didn’t know what they were actually doing

This is a lot more common than one would think. You see, many people start ‘SEO’ businesses after watching some YouTube videos or buying a $5 eBook. They believe they can learn it as they go along, and sadly, they end up convincing many businesses that they know what they are doing but they really have no idea. SEO, is a skill that takes many years or even decades to master & hiring a novice disguised as a guru will leave you disappointed in your businesses rankings.

Your business didn’t previously do enough to beat the tough competition

If you previously paid $100 or even $500 per month for SEO, then there is a high chance your campaign wasn’t aggressive enough or had enough resources or effort required to beat out the competition. As the old saying goes, “If you think a professional is expensive, wait until you work with an amateur”.

Our SEO experts can specifically pinpoint with sniper-like precision why your past SEO campaign most likely hasn’t worked in minutes. Our team can look at all your website statistics & compare them with all your competitors.  Let us demonstrate to you why your previous SEO efforts haven’t worked.

Do I need to sign a contract with you for SEO?

Absolutely not. Our SEO specialists believe that if a business needs to lock you into a long contract, then they’re not confident in their SEO abilities to deliver quality and effective work. We on the other hand will make any business owner happy with our cancel anytime month to month payments and our proven track record of excellent results.

How do we get started with SEO?

We understand that you’re busy running your own business, so our SEO team has made it as easy as possible in getting you started.

– Get in contact with us for a free SEO consultation.

– We’ll have a brief chat (on the phone or face to face), discuss your SEO investment & requirements & our team will email you a quick questionnaire. This usually takes about 15-minutes to complete, & once it’s done, our team will take over & will start to handle every aspect of your businesses SEO, so you can go back to running your own business.

Do you also offer Pay per Click (PPC) services?

Yes we do, & we are happy to provide our expertise & educate you on the benefits of organic traffic through SEO with the addition of Pay per Click (PPC) advertising.

Will you manage my Social Media accounts as part of the seo campaign?

No, unfortunately, we don’t offer this service as frankly, it is very simple to do and any business owner can easily manage it themselves. We don’t see a good reason to waste your hourly rate on simple tasks as the capital could be put to better use elsewhere.

What kind of reporting will I receive from you?

You’ll receive a report that outlines your website’s ranking and progress in the Google search engine results page (SERP) every month. This will provide you with certainty especially in the early months that although you may not be seeing more phone calls as yet, that you are in fact growing every single week, & that we will get you to your desired end result.

Do you provide any guarantees for your SEO service?

Know that no business or person can offer you a guarantee that you will rank number 1 on Google.

While a lot of SEO businesses do guarantee a number 1 ranking, ultimately only Google can make that decision, & no SEO business has a special kind of relationship with Google. Again, the relation between a guarantee for top rankings & fishy SEO businesses is strong enough that even Google recommends running away from them.

Our guarantee to you is that nobody or business will work harder to get you the rankings you require than our SEO team.

Is SEO finished?

While SEO is far from finished, over the years, some elements of it have either disappeared or evolved into something completely new. As a result of this, obsolete SEO tactics can now actively devastate your rankings on Google. As the algorithms change, SEO specialists must keep with the times and implement new strategies to their clients’ websites.

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